Terms of Service

These terms of service ("Terms") govern your use of the website operated by Japan Sales & Lettings Agency Ltd ("we", "us", "our"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our website.

1. Use of Website

Our website is provided for informational purposes to assist users in finding properties for sale or rent and to learn about the services offered by Japan Sales & Lettings Agency Ltd.

You agree not to:

• Use the website for any unlawful purpose or in violation of these Terms.
• Reproduce, duplicate, copy or re-sell any part of the website without our express written permission.
• Attempt to gain unauthorised access to the website, the server on which it is stored, or any server, computer or database connected to the website.
• Use automated tools, bots or scrapers to access or collect data from the website without our prior consent.
• Introduce viruses, trojans, worms or other material that is malicious or technologically harmful.

2. Property Listings Disclaimer

Property details, descriptions, photographs and floor plans displayed on our website are provided for general information only. Whilst we endeavour to ensure that listing information is accurate and up to date, we do not warrant or guarantee:

• The accuracy, completeness or reliability of any property listing.
• That advertised prices, rents or availability are current. Prices and rents may change without notice.
• That any property remains available at the time of your enquiry.
• That photographs accurately represent the current condition or appearance of a property.

Property listings do not constitute an offer or contract. All property transactions are subject to separate written agreements. Prospective tenants and purchasers should verify all details independently before making any commitment.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, video, software and design, is the property of Japan Sales & Lettings Agency Ltd or its licensors and is protected by United Kingdom and international copyright, trade mark and other intellectual property laws.

You may view and print pages from the website for your personal, non-commercial use only. Any other use, including reproduction, modification, distribution or republication, requires our prior written consent.

4. Limitation of Liability

To the fullest extent permitted by law:

• The website and its content are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied.
• We do not accept liability for any loss or damage arising from your use of, or inability to use, the website.
• We shall not be liable for any indirect, incidental, special, consequential or punitive damages, including but not limited to loss of profits, data or business opportunity.
• We do not accept liability for any loss arising from reliance on information published on the website, including property listings, prices and availability.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

5. Third Party Links

Our website may contain links to third party websites, including but not limited to property portals, financial service providers and government agencies. These links are provided for your convenience only. We have no control over the content, privacy policies or practices of third party websites and accept no responsibility or liability for them. Your use of third party websites is at your own risk and subject to the terms and conditions of those websites.

6. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your personal data.

7. Changes to These Terms

We reserve the right to amend these Terms at any time. Changes will be effective immediately upon publication on this page. Your continued use of the website following any changes constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Company Information

Japan Sales & Lettings Agency Ltd

Registered in England and Wales, company number 16508399.

Registered office: 8 Station Parade, Uxbridge Road, London W5 3LD

VAT number: GB498265142

Email: hello@japansla.com

Telephone: 020 8993 6100

We are a member of the Property Redress Scheme (membership number PRS053662) and hold Client Money Protection through Propertymark (reference C0141698). For details of how to escalate a complaint, please see our Complaints Procedure.