Cookie Policy
How we use cookies and similar technologies on our website.
This cookie policy explains what cookies are, how Japan Sales & Lettings Agency Ltd ("we", "us", "our") uses them on our website, and your choices regarding their use. Our use of cookies complies with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR.
When you first visit our website you will see a banner asking for your cookie preferences. You can change your choice at any time using the button below.
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website operators. Cookies may be "persistent" (remaining on your device until they expire or are deleted) or "session" cookies (deleted when you close your browser).
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are strictly necessary for the website to function. They enable core features such as page navigation and access to secure areas. The website cannot function properly without these cookies and they cannot be disabled.
2.2 Analytics Cookies
We use Google Analytics to understand how visitors interact with our website. These cookies collect information about page visits, traffic sources and user behaviour in an anonymised form. This data helps us improve the website experience. Google Analytics cookies are set by Google and are subject to Google's privacy policy.
2.3 Preference Cookies
These cookies remember your settings and preferences, such as language selection and search criteria, so that you do not need to re-enter them each time you visit.
3. Cookies in Detail
The following table lists the cookies used on our website:
Essential Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your session while browsing the website. | Session |
| cookie_consent | Records your cookie consent preferences. | 1 year |
Analytics Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics: distinguishes unique users to compile statistical reports on website usage. | 2 years |
| _ga_* | Google Analytics 4: maintains session state across page requests. | 2 years |
| _gid | Google Analytics: distinguishes unique users within a 24-hour period. | 24 hours |
Preference Cookies
| Cookie Name | Purpose | Duration |
|---|---|---|
| language | Remembers your preferred language setting (English or Japanese). | 1 year |
| search_prefs | Stores your property search preferences such as location and price range. | 30 days |
4. How to Manage Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually.
- Block third party cookies.
- Block cookies from particular websites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
Please note that if you disable or delete cookies, some features of our website may not function as intended.
For more information on how to manage cookies in your browser, visit your browser's help pages:
- Google Chrome: Settings > Privacy and Security > Cookies
- Mozilla Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy
- Microsoft Edge: Settings > Cookies and Site Permissions
5. Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, which prevents data from being collected by Google Analytics.
6. Changes to This Policy
We may update this cookie policy from time to time. Any changes will be published on this page. We encourage you to review this policy periodically.
7. Contact
If you have any questions about our use of cookies, please contact us:
Japan Sales & Lettings Agency Ltd
8 Station Parade, Uxbridge Road, London W5 3LD
Email: hello@japansla.com
Telephone: 020 8993 6100
Company number: 16508399 · VAT number: GB498265142 · Propertymark CMP: C0141698 · PRS: PRS053662
This policy was last updated on 27 April 2026.